Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During high-demand periods, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Rates & Delivery Estimates
Free Shipping
We offer FREE Shipping on all orders over $40.
Standard Shipping
Shipping charges for orders under $40 are calculated at checkout based on your location.
Estimated Delivery Times
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United States: 5–10 business days
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International: 7–20 business days
Delivery times are estimates and may vary depending on carrier delays, customs processing, or local conditions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package in real time.
International Shipping
We ship worldwide. Please note that international customers may be responsible for customs fees, import duties, or taxes imposed by their country.
Lost or Delayed Packages
If your package is delayed, lost, or arrives damaged, please contact our support team and we’ll do our best to help resolve the issue quickly.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for packages sent to incorrectly entered addresses.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: support@rosili.shop
We’re always happy to help.