Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

During high-demand periods, processing times may be slightly delayed. We appreciate your patience and understanding.


Shipping Rates & Delivery Estimates

Free Shipping

We offer FREE Shipping on all orders over $40.

Standard Shipping

Shipping charges for orders under $40 are calculated at checkout based on your location.

Estimated Delivery Times

  • United States: 5–10 business days

  • International: 7–20 business days

Delivery times are estimates and may vary depending on carrier delays, customs processing, or local conditions.


Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package in real time.


International Shipping

We ship worldwide. Please note that international customers may be responsible for customs fees, import duties, or taxes imposed by their country.


Lost or Delayed Packages

If your package is delayed, lost, or arrives damaged, please contact our support team and we’ll do our best to help resolve the issue quickly.


Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for packages sent to incorrectly entered addresses.


Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: support@rosili.shop

We’re always happy to help.